Privacy policy

Last update: August 4, 2025

This Privacy Policy describes our policies and procedures regarding the collection the collection, use and disclosure of your information when you use the service service and informs you of your privacy rights and how the law how the law protects you.

We use your personal data to provide and improve the service. By using the service, you consent to the collection and use of information in accordance with this privacy policy.

Interpretation and definitions

Interpretation

Words whose first letter is capitalized have meanings defined in the following the following conditions. The following definitions have the same meaning whether they singular or plural.

Definitions

For the purposes of this privacy policy :

Account means a unique account created for you to access our service our service or certain parts of our service.
Affiliated means an entity that controls, is controlled by or under common control with a party, where "control" means ownership of ownership of 50% or more of the shares, capital interests or other securities voting rights in the election of directors or other management management authorities.
Company (referred to as "the Company", "We", "Us" or "Our" in this agreement) refers to refers to Cenovus Energy.
Cookies are small files placed on your computer, mobile device or any other device by a website, containing details of your your browsing history on that site, among its many uses.
Country refers to : Ontario, Canada
Device means any device that can access the service, such as a such as a computer, cell phone or digital tablet.
Personal data means any information relating to an identified identified or identifiable person.
Service refers to the website.
Service provider means any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the service, provide the service on behalf of the Company, perform service services related to the service or to assist the Company in analyzing the use of the service.
Usage data refers to data collected automatically, either generated by use of the service or from the service infrastructure itself the service infrastructure itself (for example, the duration of a visit to a page).
Site web refers to Cenovus Energy, accessible from https://cenovusenergy.pro
You means the person accessing or using the service, or the company or other legal entity on whose behalf that person accesses or accesses or uses the service, as the case may be.

Collection and use of your personal data

Types of data collected

Personal data

When using our service, we may ask you to provide us with certain personally identifiable information that may be used to contact or contact or identify you. Personally identifiable information may include, but is not limited to:

E-mail address
First and last name
Usage data

Usage data

Usage data is collected automatically when the service is used. service.

Usage data may include information such as your device's Internet protocol address of your device (e.g. IP address), browser type, browser version, the pages of our service you visit, the time and date of your visit time and date of your visit, the time spent on these pages, unique and other diagnostic data.

When you access the service by or through a mobile device, we may automatically collect automatically certain information, including, but not limited to, the type of type of mobile device you are using, the unique identifier of your mobile device, your mobile device's IP address, your mobile operating system, the type of mobile browser you use, unique device identifiers and other diagnostic data. other diagnostic data.

We may also collect information that your browser sends whenever you you visit our service or when you access the service by or via a mobile device. device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service on our service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to to improve and analyze our service. The technologies we use may include :

Cookies or browser cookies. A cookie is a small file placed on your device. You can set your browser to refuse all cookies or indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our service. service. Unless you have adjusted your browser settings so that it to refuse cookies, our service may use cookies.
Web beacons. Certain sections of our service and our e-mails may contain small electronic files called web beacons (also known as transparent gifs also known as transparent gifs, pixel tags and single-pixel gifs) which enable the the Company, for example, to count the number of users who have visited these pages or opened an e-mail and for other website-related statistics (for example, record the popularity of a certain section and check the integrity of the system and server integrity).

Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you are offline, while session cookies are deleted as soon as you you close your web browser. You can find out more about cookies on the website article TermsFeed.

We use both session and persistent cookies for the following purposes below:

Necessary / essential cookies

Type : Session cookies

Administered by : We

Purpose: These cookies are essential for providing you with the services available website and to enable you to use some of its features. functionalities. They help authenticate users and prevent the fraudulent use fraudulent use of user accounts. Without these cookies, the services services you have requested cannot be provided, and we only use these cookies to provide these services.
Cookies policy / acceptance of cookies

Type : Cookies persistants

Administered by : We

Purpose: These cookies identify whether users have accepted the use of of cookies on the website.
Functionality cookies

Type : Cookies persistants

Administered by : We

Purpose: These cookies enable us to remember the choices you make when you use the website, such as remembering your login details or your language preferences. The purpose of these cookies is to offer you a more personalized personalized experience and to avoid you having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please cookies, please consult our cookie policy or the Cookies section of our privacy policy.

Use of your personal data

The Company may use personal data for the following purposes:

To provide and maintain our serviceincluding to monitor the use of our service.
To manage your account : to manage your registration as a user of the service. The personal data you provide may give you access to various features of the service available to you as a registered user.
For the performance of a contract : development, compliance and performance of the purchase agreement for the products, items or services you have purchased or any other contract with us via the service.
To contact us : To contact you by e-mail, telephone, SMS SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or updates or informational communications related to contracted features, products or services, including security updates, where necessary or reasonable for their necessary or reasonable for their implementation.
To provide you with news, special offers and general information general information about other goods, services and events that we offer similar to those you have already purchased or enquired about, unless you have unless you have chosen not to receive such information. such information.
To manage your requests : To answer and manage your requests addressed to us.
For business transfers : We may use your information information to evaluate or effect a merger, divestiture, restructuring reorganization, dissolution or other sale or transfer of some or all of our transfer of some or all of our assets, whether as a going concern as a going concern, or as part of a bankruptcy, liquidation or similar in which the personal data we hold about users of our service forms part on users of our service form part of the transferred assets.
For other purposes : We may use your information for other purposes, such as analyzing data, identifying usage trends trends, determining the effectiveness of our promotional campaigns and evaluating and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

With service providers : We may share your with service providers to monitor and analyze the use of our analyze the use of our service, and to contact you.
For business transfers : We may share or transfer transfer your personal information as part of, or during the negotiation of any merger, sale of Company assets, financing or acquisition of all or part of our business acquisition of all or part of our business to another company.
With affiliates : We may share your information with our affiliates, in which case we will require such affiliates to comply with this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are or under common control with us.
With business partners : We may share your information information with our business partners to offer you certain products, services or promotions.
With other users : when you share personal information or otherwise interact in public areas with other users, this information may be users, this information may be seen by all users and may be distributed may be publicly distributed to the outside world.
With your consent : We may disclose your personal information for any other purpose with your consent.

Retention of your personal data

The Company will retain your personal data only for as long as necessary for the purposes necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal legal obligations (for example, if we are required to retain your data in order to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally kept for a shorter period, except when it is used to enhance the security or improve the functionality of our functionality of our service, or if we are legally obliged to retain such data for longer periods. for longer periods.

Transfer of your personal data

Your information, including personal data, is processed at the Company's operational operational offices of the Company and in any other place where the parties involved in the processing. This means that this information may be transferred to - and stored on - computers located outside your state, province, country or other governmental jurisdiction where data protection laws laws may differ from those of your jurisdiction.

Your consent to this privacy policy followed by your submission of this information information represents your agreement to this transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and no and no transfer of your personal data will take place to any organization or country organization or country unless adequate controls are in place, including the security security of your data and other personal information.

Deleting your personal data

You have the right to delete or request that we help delete the personal data we have that we have collected about you.

Our service may give you the option of deleting certain information about yourself directly in the service.

You can update, modify or delete your information at any time by logging into your logging in to your account, if you have one, and visiting the account settings section which allows you to manage your personal information. You may also contact us to request access, correction or deletion of any personal information personal information you have provided to us.

Please note, however, that we may need to retain certain information when we are legal obligation or legal basis to do so.

Disclosure of your personal data

Commercial transactions

If the Company is involved in a merger, acquisition or sale of assets, your personal data may be transferred to a third party. your personal data may be transferred. We will inform you before your personal data personal data is transferred and subject to a different privacy policy. privacy policy.

Application of the law

In certain circumstances, the Company may be obliged to disclose your personal data required to do so by law or in response to valid requests from public authorities authorities (for example, a court or a government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary for :

Complying with a legal obligation
Protect and defend the Company's rights and property
Prevent or investigate possible wrongdoing related to the service
Protect the personal safety of service users and the public
Protecting yourself against legal liability

Security of your personal data

The security of your personal data is important to us, but please remember that that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's privacy

Our service is not intended for anyone under the age of 13. We do not knowingly personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us. If we learn that we have collected personal data from persons under the age of 13 without verification of parental parental consent, we take steps to delete this information from our servers. servers.

If we need to rely on consent as a legal basis for processing your information and your information and your country requires the consent of a parent, we may require the consent of consent before collecting and using this information.

Links to other websites

Our service may contain links to other websites that are not operated by us. operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to consult the privacy policy of each site you visit. site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies privacy policies or practices of third-party sites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this this page.

We will inform you by e-mail and/or by means of a prominent notice on our service, before the change takes effect. the change takes effect and will update the "last updated" date at the top of this update" date at the top of this privacy policy.

You should check this privacy policy periodically for any changes. any changes. Changes to this Privacy Policy will be effective when posted on this page.

Contactez-nous

If you have any questions about this privacy policy, you can contact us at

Par e-mail : [email protected]